What you need first
- A Facebook Page. If you only have a personal profile, create a Page in Facebook first.
- A Facebook login that manages the Page. You log in as yourself, and Facebook shows PublishBuddy the Pages you can manage.
Connect your Pages
1
Open the networks
Click Accounts in the sidebar, then Add Social Accounts. Click the Facebook tile.
2
Keep Page selected
A window asks you to pick an option. Leave Page selected and click Continue.
3
Log in to Facebook
A Facebook window opens. Log in with the account that manages your Pages.Facebook may ask which Pages PublishBuddy can use. Tick every Page you want in PublishBuddy, now or later. Keep every permission it asks for turned on.If no window opens, your browser blocked the pop-up. See The login window didn’t open.
4
Add your Pages
Back in PublishBuddy, a window says “Choose which Facebook pages to add.” It lists your Pages. Use the search box if you have a lot of them.Click Connect next to each Page you want. The button changes to Connected. Then click Done.
Clicking Connected again removes that Page straight away, with no question first. If you click it by mistake, click Connect to add the Page back.
What you’ll see
A message confirms it, like “2 Facebook pages added”. PublishBuddy takes you back to Accounts, where each Page shows up under Facebook. The list only shows Pages that aren’t in your workspace yet. A Page you already connected won’t appear in it again.Common problems
Missing Facebook Data
Missing Facebook Data
The full message is “We didn’t receive any data from Facebook, please ensure you enable all permissions and try again.” No new Page came back. The usual causes:
- You only have a personal profile, not a Page.
- You didn’t tick the Page when Facebook asked which Pages to share.
- Every Page you shared is already connected.
Facebook hasn't given PublishBuddy access to this Page.
Facebook hasn't given PublishBuddy access to this Page.
The message goes on: “In Facebook, go to Settings, then Business integrations, open PublishBuddy, tick this Page, and reconnect.” Do that, then reconnect the Page.
Your Facebook session has expired. Reconnect Facebook and try again.
Your Facebook session has expired. Reconnect Facebook and try again.
Facebook ended the login. Reconnect the Page. To fix every Page at once, use Reconnect All.