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Every post goes out through a connected social account. Connect each one once and it stays in your workspace until you remove it. Facebook and Instagram have their own rules. They’re covered in Connect Facebook and Instagram.

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How many accounts you can connect

Each Page, profile or channel you connect counts as one social account. On Pro and Business you can add more for $5 a month (or $48 a year) each. See Plans, the free trial and AI credits. The limit covers all the workspaces you own, not each one. Go over it and you’ll see “3 social profiles allowed only. Please upgrade your plan.” (with your plan’s number).
The workspace owner can connect accounts. So can an admin, if the owner turned on Allow the admin to add or remove social accounts for them. Editors can’t.

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Connect an account

1

Open Accounts

Click Accounts in the sidebar, then Add Social Accounts. On a phone the button says Add New. The Connect a new social account screen opens.
2

Pick a network

Click the network’s tile. Some networks ask a question first, like LinkedIn’s Company Page or Profile. The notes below cover each one.
3

Log in

A login window opens for that network. Log in and allow access. If no window appears, your browser blocked the pop-up. Allow pop-ups for app.publishbuddy.com and try again.
4

Add the account

Back in PublishBuddy, click Connect next to each account you want. The button changes to Connected. Click Done when you’re finished, or Connect another network to keep going.

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Notes for each network

Choose Company Page (the default) or Profile, then click Continue.For a Company Page, you need to be an admin of the page on LinkedIn. PublishBuddy shows the first company page LinkedIn returns for you. If you don’t admin any page, your personal profile shows up instead.
Log in to the account you want to post to. That account is the one that shows up in the list.
Sign in with the Google account that owns your channel. If that account has no channel, you’ll see “No YouTube channels found on this account.”
Connect your Pinterest account. You pick the board later, when you create a post, under Boards.
Bluesky doesn’t use a login window. You type your details in PublishBuddy instead.
  1. Enter your Username, like username.bsky.social, without the @.
  2. In Password, paste an app password, not your account password. Click Generate app password in Bluesky to make one in Bluesky’s settings.
  3. Click Continue, then Connect next to your account.
You can connect a Telegram channel you run. The Connect Telegram window has three steps.
  1. Click Add the bot in Telegram. It opens Telegram so you can add @publishbuddy_bot to your channel as an admin, with the rights it needs already ticked.
  2. Click Confirm with Telegram. In Telegram, press Start, then Link my account. The PublishBuddy window updates by itself and shows “Confirmed as” with your Telegram name. You only do this once.
  3. Pick your channel from the list. If it isn’t there, type its username: the part after t.me/ in the channel’s link. For a private channel, paste its invite link.
Then click Add.

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Reconnect an account

Networks sometimes end PublishBuddy’s access to an account. When that happens, a red warning shows next to the account on Accounts. Hover over it and you’ll see “This social profile needs to be reconnected.” Posts to that account fail until you reconnect it.
1

Open the account's menu

On Accounts, click the ⋯ menu next to the account.
2

Click Reconnect

For Facebook, Reconnect All reconnects every Facebook Page in one go.
3

Log in with the same account

Use the login that owns the account. A different login stops with “Make sure you are logged into the correct account before reconnecting.”
You’ll see “The profile has been successfully reconnected.” On a team? When an admin or editor reconnects, they fix their own connection to the account. That only helps if they’re set to Use Member’s Account Connection. If the account posts through the owner’s connection, the owner has to reconnect it. See Invite your team and set roles. You can also reconnect from the account’s Settings page, under Reauthorize Connection.
Want a heads-up next time? Click your avatar, choose Settings and open Email Notifications. Turn on this one: “Send me an email when a connected social account needs to be reconnected.”

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Remove an account

Click the ⋯ menu next to the account and choose Remove Account, then Remove.
Removing an account deletes its planned posts, analytics and history in PublishBuddy. You can’t undo it.

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Common messages

An account can only be in one workspace at a time. Remove it from the other workspace first, then connect it here.
The account is in the workspace but locked, so it shows Locked on Accounts. To use it, upgrade or add more accounts to your plan. Or remove an account you don’t need.
The account is already in the workspace, but you weren’t given access to it. Ask the workspace owner or an admin to add it for you under Team Members.
“We didn’t receive any data” means the network sent back nothing new. Either you turned off a permission, or every account you shared is already connected. Click Try again and allow everything the network asks for.