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What you see

When the import is done, the bell shows “Your CSV posts are ready to review”. If rows were skipped, it adds how many: “Open the composer to review your import. 3 row(s) were skipped due to validation errors.” Click the notification. The composer opens with a warning message, “Some of your CSV needs a look:”. Below it is one line for each skipped row, like “Row 4 skipped:” and the reason. It lists up to 5 rows, then “…and 2 more.” (with your count).

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Why it happens

Each reason in the message matches one of these: Rows that are completely empty are left out without a message. That’s normal. Missing images or videos. PublishBuddy downloads each media link during the import. If a download fails, the file is dropped from that post without a warning. Links must open the file itself, to anyone, without a login. A post has no date. If the composer can’t read a date, the card comes in without one. Check the dates on the cards before you schedule.

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How to fix it

1

Note the row numbers

Copy the lines from the warning message. It stays open until you close it.
2

Fix those rows in your spreadsheet

Use the table above. Delete the rows that came in fine, so you don’t import the same posts twice.
3

Import the fixed rows

Click New Post, open the bulk menu (the layers icon) and choose Import CSV. Add the file and click Import.
4

Check every card

Look at the media and the date on each card before you save.
Not sure about the columns? In the import window, click Download a template next to “Not sure of the columns?” It has the right column names and two example rows.

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When to email us

Email hello@publishbuddy.com if the notification never comes, or rows are skipped with no reason shown. Include:
  • the CSV file, or a few rows from it
  • when you imported it
  • the message you saw