> ## Documentation Index
> Fetch the complete documentation index at: https://docs.publishbuddy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# "The platform rejected this post"

> The network refused your post. Read its reason, find the usual cause for each network, and fix the post before you send it again.

## What you see

The post sits under **Failed** on the **Posts** page with one of these reasons:

* "The platform rejected this post content. Please review the post and try again."
* "The platform rejected this post. Please review the post and try again."

Often the reason goes on with **The platform said:** and a quote. That's the network's own message, passed on word for word. Read it first. It usually names the problem.

## Why it happens

PublishBuddy sent the post, and the network said no. The network decides, not PublishBuddy. These are the usual causes.

**On every network**

* The text is too long for the network.
* An image or video is the wrong file type, too big, too long, or the wrong shape.
* The post breaks the network's rules, or its spam filter caught it.
* You're posting too often, and the network asked you to slow down.

**Instagram**

* The post has no image or video. Instagram needs media.
* The image or video shape is outside what Instagram accepts for that post type.

**X**

* The text is the same as a recent post. X refuses exact repeats.

**TikTok and YouTube**

* The post has no video. YouTube needs a video. TikTok needs a video or photos.

**Pinterest**

* The pin has no image or video, or no board.

**LinkedIn**

* The post repeats one you shared recently.

The exact sizes and lengths for each network are in [Character, image and video limits](/help/limits/media-limits).

## How to fix it

<Steps>
  <Step title="Read the network's message">
    Open **Posts**, switch to **Failed** and read the whole reason, including **The platform said:**.
  </Step>

  <Step title="Change the post">
    Failed posts have no **Edit** button. Click the post's date and time to open the edit window. Change the text or media, then save.
  </Step>

  <Step title="Check the preview">
    Look at the preview for each network before you send it again.
  </Step>

  <Step title="Send it again">
    Click **Retry** to send it now, or **Publish Again** to pick a new time.
  </Step>
</Steps>

<Tip>
  A post to several networks fails on each one separately. Fix the one that failed. The others already went out.
</Tip>

## When to email us

Email [hello@publishbuddy.com](mailto:hello@publishbuddy.com) if you can't find the cause and there's no **The platform said:** part. Also email us if the post fails again after you changed it. Include:

* the network and the social account
* the full reason from the failed post
* what the post contained: text length, and the type and size of each file

## Related

* [My post failed to publish](/help/troubleshooting/post-failed)
* [Character, image and video limits](/help/limits/media-limits)
* [Post types for each network](/help/posts/post-types)


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